Quality Policy
Our Quality Commitment
At Navkar Metal Syndicate, our mission is to supply non-ferrous and ferrous metals that meet or exceed customer and statutory requirements, every time. We achieve this through documented processes, trained people, verified suppliers and continuous improvement of our QMS (Quality Management System).We provide complete material traceability, Mill Test Certificates (MTC) where applicable, and dispatch products conforming to relevant ASTM/ASME/IS/DIN/EN standards.
Quality Objectives
Certifications & Compliance
Our QMS is aligned to ISO 9001 principles. We comply with customer-specified standards and project documentation requirements.
Quality Flow — From Enquiry to Dispatch
1
Requirement Review
Verify grade, standard, sizes, tolerance, testing and documentation expectations from RFQ/BOQ.
2
Approved Sourcing
Procure only from evaluated mills/stockists with proven track record and valid certificates.
3
Incoming Inspection
Check heat numbers, surface, sizes and paperwork; quarantine non-conforming lots for NCR.
4
Identification & Traceability
Tag/mark materials with grade, size, heat/lot for complete traceability through dispatch.
5
In-Process Controls
Cutting, slitting and shearing controlled with SOPs; calibrated measuring tools used.
6
Testing (As Required)
Chemical, mechanical, pressure/hydro and conductivity tests via in-house checks / NABL labs.
7
Packing & Preservation
VCI/oil wrap, end caps, edge protectors, seaworthy/ISPM-15 crates; labels with full details.
8
Final Review & Dispatch
Verify PO vs. delivery; include MTC & documents; hand over to logistics with handling notes.
Inspection & Testing Capabilities
- Dimensional checks: OD, wall, width, thickness, length, tolerance
- Visual & surface finish; burr, dent and corrosion checks
- Chemical composition (via partner NABL labs)
- Mechanical tests: tensile, hardness, bend/flattening (as per spec)
- Pressure/Hydro & air-under-water tests for tubes (if required)
- Electrical conductivity for copper & alloys (as applicable)
Non-Conformance & Corrective Action
- NCR Document non-conformances; segregate & hold material
- Root Cause 5-Why / Fishbone analysis for recurrence prevention
- CAPA Corrective & preventive actions with closure within target dates
- Feedback Customer feedback recorded; actions tracked to completion
Supplier Evaluation
- Onboarding after capability, certificates & past performance review
- Periodic rating: quality, delivery, documentation, responsiveness
- Improvement plans & re-qualification where needed
People & Training
- Role-based training on SOPs, standards & safety
- Toolbox sessions for inspection & handling practices
- Competency records maintained & reviewed annually
EHS & Product Compliance
- Safe storage & handling; hazard communication for alloys
- RoHS/REACH declarations available upon request
- Seaworthy/ISPM-15 packaging to prevent transit damage
Continuous Improvement
- KPI tracking: OTD, NCR rate, returns, DPPM
- Internal audits & management reviews
- Customer feedback forms & corrective actions
FAQ's
Frequently Asked Questions
WYes. We supply MTCs (EN 10204 3.1/2.2 as applicable) with heat/lot numbers, chemical composition and mechanical results matching the ordered standard.
Every item is tagged/marked with grade, size and heat/lot number. These IDs map to our inward records, inspection checks and corresponding MTCs through dispatch.
We supply to customer-specified standards including ASTM/ASME, IS/BIS, EN/DIN. Tolerances, tempers and tests follow the PO/BOQ and standard clauses.
We operate an ISO 9001–aligned Quality Management System. For current certification status or copies of certificates, please see our Certifications page or contact us.
Dimensional checks, visual/surface inspection, hardness, tensile, flattening/bend, hydro/air pressure, conductivity and chemical analysis (via NABL-accredited labs) as required.
Yes. We coordinate with customer-nominated TPIs (e.g., BV, TUV, SGS) for stage/final inspection and document review prior to dispatch.
On request, we issue RoHS/REACH declarations or obtain compliance statements from mills for the specific heat/lot supplied.
All gauges and instruments are calibrated at defined intervals with traceable certificates. Calibration status is verified during inspections.
Suspect material is quarantined and recorded as NCR. Root cause analysis (e.g., 5-Why) is performed and CAPA implemented before release or replacement.
We use end caps/edge protectors, VCI/oil wrap, poly or craft layers, and seaworthy/ISPM-15 wooden crates or pallets with labels showing full identification.
Yes—subject to mill availability. Share drawings/BOQ and tolerance/temper (e.g., H, 1/2H) so we can confirm feasibility and lead time.
We compile Quality Dossiers: MTC index, inspection reports, TPI release notes, packing lists, RoHS/REACH declarations and compliance statements as required.
Notify us with details (PO, item, photos, tags/MTC). We will review immediately and arrange replacement/rectification as per our warranty & return policy.
MOQs depend on product type and size. Standard stock sizes usually have low MOQs; custom sizes or tempers may require mill MOQs.
Inspection reports, MTCs and dispatch documents are retained for a defined period under our QMS. Extended retention can be accommodated for projects.
Controlled receiving, segregated storage, color coding/marking, periodic stock audits and approved-supplier sourcing maintain integrity and traceability.
Sample pieces or cut lengths can be arranged for fit/form checks, subject to size availability and nominal sampling charges.
Email info@navkarmetal.in with your PO/Inquiry No. and item details, or call +91 99698 24007. Our QA team will respond promptly.
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